Privacy Policy

Last Updated: August 2026

1. Information We Collect

When you register for classes, memberships, personal training, or recovery services with Coach B, we collect personal information necessary to deliver our services, including:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking & Scheduling Data: Appointment times, attendance history, and fitness preferences.
  • Payment Details: Billing information, payment methods, and transaction history.

2. How We Use Your Information

We use your information strictly to operate our coaching and facility operations, specifically to:

  • Process appointment bookings, class reservations, and membership enrollments.
  • Safely process payment transactions and recurring subscription billing.
  • Send automated class confirmations, SMS reminders, and schedule updates.
  • Maintain account security and verify 24/7 facility access permissions.

3. Third-Party Service Providers

We do not sell, rent, or trade your personal information. To seamlessly deliver our digital operations, we share necessary data with trusted third-party providers who follow strict privacy standards:

  • Calendly: Handles online appointment scheduling, consultation bookings, and session reservations.
  • Stripe: Processes payment transactions, credit cards, and recurring memberships. We do not store raw payment card data on our servers; all payment information is securely processed directly by Stripe.

4. SMS & Mobile Communications

By opting in to text messaging or initiating contact via SMS, you consent to receive informational and transactional messages from Coach B (such as appointment updates and booking confirmations). You may opt out of promotional text communications at any time by replying "STOP". Message and data rates may apply.

5. Data Security & Retention

We employ administrative, technical, and physical measures to protect your personal data against unauthorized access, loss, or alteration. We retain your information only as long as necessary to fulfill service agreements or comply with legal and financial obligations.

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to update your personal data, please contact Coach B directly:

Coach B Strength & Performance
Email: coachbsd@gmail.com
Location: 2527 University Ave, San Diego, CA 92104